FAQs

1. How do I place my order?

Simply choose your style on the product page, then click on the "Add to basket" button and follow the simple steps to complete your order.

We'll prepare your order and let you know when it's on its way!

2. How long will it take to ship my order?

Please see our shipping details here: Shipping time.

3. My tracking number doesn't work

Tracking numbers can take 1-2 days to appear in the carrier's system. If your tracking number is still not working within this time, please contact us.

4. What types of payment do you accept?

We accept Visa, Mastercard, American Express, Discover, Apple and Google Pay and PayPal.

5. When will my card be charged?

Immediately after your order has been successfully placed.

6. Is my personal information secure?

We follow the highest industry standards to protect your personal information when you checkout and make a purchase.

Your credit card information is encrypted during transmission using SSL (Secure Socket Layer) technology, which is widely used on the Internet for processing payments. Your credit card details are only used to carry out the requested transaction and are not subsequently stored.